Frequently asked questions

Resolve is a research & technology organization focused on social ecosystem mapping for systemic impact.

Anyone working to coordinate action across many organizations: networks and consortia, research institutions, funders, NGOs, and public institutions from cities to national governments.

Get in touch with the team for a short intro call. We start by defining together what you want to map, and why.

From public information about organizations: their own websites, organization pages on social media, public registries and records, published projects, media coverage and open datasets from international institutions.

If your organization is on Resolve, you can ask us to correct or remove its profile at [email protected].

Each profile is checked against other sources, such as social media pages, media coverage and registries, and unsupported claims are corrected. Every value carries a confidence score, with its reasoning and source, and every manual correction is kept when the profile is updated.

Data update frequency is determined on a project basis.

The Resolve Methodology is hybrid by design. Stakeholders set priorities, contribute knowledge and validate results, capturing what exists beyond the public record. AI reads public sources at scale and, together with stakeholder input, classifies them against a standardized taxonomy and cross-verifies each finding.

Resolve builds a profile for each organization, then analyzes the ecosystem for gaps and needs, capacity, synergies, potential and funding. Organizations are scored for capacity, impact and funding role, and every pair of organizations gets a synergy score. The results come together in the Ecosystem Coherence Report.

For every pair of organizations, it weighs how much context they share (mission, SDGs, themes and geography), how well what one needs matches what the other offers, and evidence from relationships already in the network. Fit is measured in both directions, so a pair only scores high when both sides stand to gain.

Every classification and score carries a confidence value from 0 to 1 that reflects how well the available evidence supports it, together with the reasoning behind it. A low value tells you to check the record before relying on it.

Profiles are classified against our internal taxonomy and standard taxonomies: the UN Sustainable Development Goals, UN M49 regions and the ISIC industry classification.

It starts with a 30-minute intro call, followed by a consultation with a Resolve expert to design your first project, define the methodology and approach, and plan deployment. We help you collect and structure your ecosystem’s data, walk you through the findings, and hold a follow-up session on interpreting and acting on the results.

Yes. If your project has a public portal, you can copy an iframe snippet from the portal settings and place the directory on any page of your site. Embedding only works on the website addresses you allow.

Write to us at [email protected]. We usually reply within one working day.

Write to [email protected] with a link and a short note on what’s wrong. We will look into it without undue delay.

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